Biohazard and Crime Scene Cleanup in Clarksville, TN

When the family is a military family

Fort Campbell sits on the Tennessee-Kentucky line, and Montgomery County describes itself as a popular place for military families to live and retire. Census estimates count about 22,758 veterans living in Clarksville. That means some of the people who call us are a spouse whose service member is deployed, parents flying in from another state, or a unit representative helping a family after a death.

A few practical things tend to matter in these cases:

• Decision-maker at a distance. The person who can authorize work may be overseas or out of state. We can take authorization and send photos, the written scope and the invoice by email.
• A move on a deadline. Families relocating after a loss may need a rental cleared before a lease ends or a home sold. We tell you honestly what our timing looks like so you can plan around it.
• On-post versus off-post. Housing on the installation runs under the Army's own rules and contractors. This page is about homes and businesses in the city and county.

Rentals, students and short leases

About 44.4 percent of occupied homes in Clarksville are rented, according to Census figures. Add Austin Peay State University near downtown and a population that moves with military orders, and you get many leases that start and end frequently. When something happens in one of those units, the owner, a management company and the tenant's family all want answers, often on different timelines.

For landlords, our landlord biohazard cleanup page explains what we document and how we separate biohazard removal from ordinary turnover cleaning. If a tenant died by suicide, the rental property suicide cleanup page walks owners and families through what happens. Parents of a student who died or was hurt off campus can call us directly. We'll explain the process plainly and won't press you to decide on the first call.

The services Clarksville calls tend to need

Coming up from Nashville

We don't have an office in Clarksville. Our team drives up from Nashville, roughly 45 miles northwest along I-24. That distance is manageable, but traffic and our existing work affect when we can arrive, so we don't quote an arrival time until we've talked with you. Every job is confirmed by phone, and the phone is answered day and night.

A few things help a Clarksville job go smoothly once it's scheduled:

• Gate codes, lockbox details or a contact who can let us in.
• Whether the home is in a subdivision with HOA rules on parking trucks or placing containers.
• The name of the insurer and claim number, if you have one.

If you'd like to understand what the visit itself involves, our guide on how an assessment works lays it out.

Paperwork for a family that isn't here

When relatives are spread across states, or a service member is on orders, clear records do much of the work that a face-to-face meeting would. After the assessment we can send:

• Photos of the affected areas before and after, taken without showing anything graphic.
• A written scope listing which rooms and materials are involved and why.
• An itemized invoice that you can pass to an insurer or an estate attorney.
• A list of personal items we set aside, so the family can decide what to keep.

Some property insurance policies may cover part of this work, but that depends on the policy and the insurer, so ask them before you assume anything. Our guide to documentation in biohazard remediation explains what each record is for. If the person who died was renting, the landlord will usually want copies too, and we can send them with your permission.

None of this requires you to see the room. Many families never do, and that is a reasonable choice.

County coverage and nearby towns

Clarksville is the only city in Montgomery County, so for areas outside city limits, see our Montgomery County page. Heading back toward Nashville, we also cover Pleasant View, Springfield and Dickson.

Questions people ask